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Telephone Triage and Medical Advice Protocols

    https://www.thedoctors.com/articles/telephone-triage-and-medical-advice-protocols/
    Explain to your patients that not all issues can be treated over the phone and the practice determines whether a patient should be seen in person. When a patient or other caller seems overly anxious or dissatisfied with the telephone advice provided or if the patient believes the situation is urgent and requires more immediate and in-depth attention, arrange for a face-to-face encounter.

Health Info Lines | National Institutes of Health (NIH)

    https://www.nih.gov/health-information/health-info-lines
    Mar 7, 2022

Are you liable for telephone advice? : Nursing2022 - LWW

    https://journals.lww.com/nursing/Fulltext/2008/09001/Are_you_liable_for_telephone_advice_.2.aspx
    When you practice nursing face-to-face, you use most of your senses to assess a patient. But when you assess her over the telephone, you're limited to your sense of hearing. …

Providing Telephone Advice from the Emergency …

    https://www.acep.org/patient-care/policy-statements/providing-telephone-advice-from-the-emergency-department/
    ACEP encourages EDs to work with regional support services that may include but are not limited to medical call lines, telehealth services, and toxicology services …

10 Pros and Cons of Being a Telephone Triage Nurse

    https://www.nursingprocess.org/telephone-triage-nurse-pros-and-cons.html
    A telephone triage nurse is a nurse who provides over-the-phone medical advice and guidance to patients from all walks of life. A telephone triage nurse provides support and …

Do you give phone advice to patients? Learn the risks

    https://www.reliasmedia.com/articles/24293-do-you-give-phone-advice-to-patients-learn-the-risks
    Having scripted statements by the phone in the ED allows an unlicensed person to route the calls, she says. • Make sure that nurses know the risks. Nurses will …

Use caution providing medical advice via telephone

    https://www.clinicaladvisor.com/home/my-practice/legal-advisor/use-caution-providing-medical-advice-via-telephone/
    Making a diagnosis on the phone can be dangerous, yet clinicians get calls all the time asking for help with seemingly routine problems. Knowing which symptoms can be left untreated and which...

A Costly Mistake: Is Your Staff Giving Medical Advice on …

    https://healthcaresuccess.com/blog/healthcare-marketing/healthcare-marketing-agency-reveals-costly-mistake.html
    Too much medical information over the phone was keeping prospective patients out of the office. In effect, being well-meaning on the phone was a barrier, and not a pathway, to …

Why can't hospitals give out medical advice over the …

    https://www.quora.com/Why-cant-hospitals-give-out-medical-advice-over-the-phone
    Hospitals are simply not the right place to get advice over the phone. There is no logical way that a nurse or a physician working in a hospital could safely take the time …

Get Medical Advice: Telehealth Ontario - Qualicare

    https://www.qualicare.com/toronto-on/get-medical-advice-telehealth-ontario/
    Call Telehealth for medical advice Telehealth Ontario is a free, confidential service you can call to get health advice or information. A Registered Nurse will take your call 24 hours a day, seven days a week. …



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