The Medical Assistant Handles Calls That Deal With

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Chapter 8- Telephone Techniques Flashcards | Quizlet

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Ch 14: Telephone Techniques Flashcards | Quizlet

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Chapter 14 - Telephone Techniques Flashcards | Quizlet

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Medical Assistant Duties and Responsibilities (Updated …

https://theemedicalassistants.com/medical-assistant-duties-and-responsibilities/

Patient care consists of helping patients with mobility, removing clothing covering afflicted parts and activities of daily living that include hygiene and toileting. …

CH 14: Telephone Techniques Flashcards | Quizlet

https://quizlet.com/416859731/ch-14-telephone-techniques-flash-cards/

listen carefully and acknowledge the patients anger, remain calm and speak gently/kindly. let the patient know you will do your gest to correct the problem. take careful notes and be …

CMOP (Chapter 13/Workbook) Telephone Techniques

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When checking for understanding during a call. Ask the caller if there are any questions. The correct use of a telephone log includes. Giving the original message to the …

chapter 14: telephone techniques Flashcards | Quizlet

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Giving the original message to the appropriate person and retaining a copy. If a caller refuses to discuss his symptoms with anyone but the physician. have the doctor return …

Medical Assisting Ch. 31 Flashcards | Quizlet

https://quizlet.com/349578498/medical-assisting-ch-31-flash-cards/

1. Place a telephone call to see whether the old phone number was transferred to a new address. 2. Call referring individuals to try to obtain a new address for the patient, …

Medical Assisting - Chapter 20 Flashcards | Quizlet

https://quizlet.com/552581528/medical-assisting-chapter-20-flash-cards/

1) Call Kelly's father to see if he will pay the bill. 2) Call Kelly's boyfriend and tell him that he is responsible for the bill. 3) Ask for legal evidence that Kelly is an emancipated minor. 4) …

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